Turnaround Time: Which option is best for you?

10th May 2012 by Dan

MOO ships orders to countries all over the world, from two continents – North America and Europe. We ship orders to countries as far away as South Korea, areas as remote as the Cook Islands and to offices as close as next door to our UK office.

Wherever you are, it’s very important that you choose the best turnaround options to suit your needs. Rather than babble on about all the options available, we thought we’d group these into three easy rules of thumb:

I have a tight deadline

Whether it is a wedding, a trade show or an important meeting – it is imperative that you choose the fastest possible option, or you run the risk of turning up empty handed (d’oh!).

First of all, if you’re ordering Business Cards (excl. Luxe) or MiniCards, be sure to select rush printing  – this means your cards will be dispatched within 48 working hours.

In regards to shipping, from both our EU and US stores, we offer an Express option, which is fully trackable and normally arrives the day after dispatch (outside the UK/US delivery takes longer). We highly recommend you choose this option, that way you can track its progress along the way.

When on the shipping options page, we provide an estimated arrival date, so make sure the date matches your needs before hitting the order button.

My office is next to MOO’s office

If you live or work near MOO’s UK headquarters in Shoreditch, London or close to our US office in East Providence, Rhode Island – you can email our support team and we’ll arrange for you to collect them in person. Please note, this is not an automated service and you must let us know your order number to mark the order for collection.

You’ll need to place the order as normal and if you need them quickly, you’ll still need to select rush printing (where available). In most cases, they’ll be ready within 48 working hours and as soon as you’ve received the dispatch email, that’ll mean they are ready to collect.

I need an affordable shipping option

Our standard printing takes up to 4 working days (excl. stickers) and is included in the shipping option charge. Depending on where you are, and which store you are ordering from, there are a number of affordable shipping options.

From our US store…

First Class shipping to US addresses takes up to 5 working days from dispatch and is not fully trackable. Priority to US addresses can take as little as 2 working days, is fully trackable and we recently made it flat rate (which means no matter how much you order, the charge remains the same).

From our EU store…

When ordering to UK addresses, we use Royal Mail First Class, which usually takes 2 working days, is not trackable and is fairly reliable. When ordering to non-UK addresses, we use Global Mail Priority, which can take up to 7-15 working days, depending on your location.

Whatever your needs, you can do your research in advance. To get an estimated turnaround time, without having to create the cards and navigate checkout, simply follow this link.

If you have any further questions, don’t hesitate to ask our dedicated support team.

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