Who’s who at MOO: Patty from MOO Business Services

2nd May 2012 by Dan H

Hello, I’m Patty, and I’m an Account Manager for MOO Business Services. This means I work every day with companies who would like to use Business Cards for their entire company on moo.com.  It’s a great gig!

Why MOO?

I have always liked working with customers to make their experiences the very best they can be. So offering the personalized service that the MOO Business Services Account Managers provide is right up my alley!

What does a MOO Business Services Account Manager do?

I work with each client from first inquiry through to the first order. Some clients require more attention than others, but that’s not a problem, it’s just part of the job!

One, in particular thought they were requiring a lot of attention, but in reality, they were quite average actually! When their cards were ordered they were quite happy with the process and how easy it was.

What’s been your best experience so far?

When one of our clients received the cards, there was an issue with the layout that required us to make a small adjustment and reprint their cards. We got a new set out to them as soon as possible and a few days later a box from this client sent to my attention showed up on my desk.

I assumed it was the original cards and didn’t pay too much attention- I was surprised to see that there were no cards in the box but a set of Beats by Dr. Dre Solo headphones!

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