Over the next few months you’ll be noticing a few more changes on moo.com, but we couldn’t wait to release this brand new feature! We’ve recently updated moo.com with Photo Enhancement and an excellent Save function… and now the Your Account section has received the MOO magic touch.
Apart from a cleaner look and feel the account section has been redesigned to introduce a range of new features that we hope you’ll find handy. We’ve given you a brief preview below…
The first improvement we’ve made are these easy to see previews of your ordered products. You told us it was a pain sorting through designs in your order history, and we think we’ve made this easier for you – now you can quickly see what you previously ordered and simply edit or reorder them.
The next major improvement is in managing your orders. You can now sort your order history by most recent or oldest order first, rename your orders to help you identify which order is which, as well as the individual items within an order. For those of you ordering multiple packs of cards for multiple clients, this will make life a lot easier!
Lastly we’ve tried to make it clearer when you’ll be receiving your orders. Next to each of your orders you’ll now notice a little status bar that lets you know if your order has been printed, when it is dispatched from MOO, and even when we estimate you’ll receive it.
Great improvements. Keep it up.
I am available for voice over work
This is perfect timing – I logged in a few days ago and wanted just to make a small edit and re-order something, but couldn’t…but now I can!
Just a suggestion, I would add the text on the right side (under Actions): “Click on individual item links to edit & reorder” – this isn’t clear how to start your re-order
I love everything MOO is offering. The packaging it comes in is excellent. My only concern is their branding which on each box they send me. I’m retailing many of the items and also marking things up. My customer can simply see the branding on the box (moo.com) and order directly from them.
I wasn’t sure about submitting my latest order for greetings cards as it kept coming up as “Christmas” cards and I wasn’t sure if my cards were going to end up with some sort of Christmas symbol on them. Why does the greetings card page change to “Christmas” cards… it’s confusing.
Is there any ways I can use designs that I have uploaded for one product, say mini cards, for a different product, say stickers or business cards, without having to import the images again? Also, I want to reorder some of my mini cards, but not every design that I ordered last time – I want more or some and less of others, as I use them to make greetings cards (they look really good on a large expanse of white linen card) and it depends which design I sell more of. However, when I have less than 100 different chosen images, I can’t choose how many I want of each image, as the computer automatically duplicates the first ones in the list. For example, if I select 40 of the images from a previous order, I am told that I will get 3 each of the first 20 and 2 each of the remaining 20, but I may prefer 5 copies of the one that is 15th in the list. Can you help?
Sadly, images that you’ve used on one product, if you want to re-use them to make a different product, is not something that we can do on MOO right now. It’s something we are looking at for the future but for now I’m afraid you will need to re-upload your images for a different product.
When it comes to re-ordering the same product, you can edit which photos you want to use (for example, taking out or adding in new photos). What you cannot do however, is choose the exact quantity of each image you want. Our system currently automatically calculates how many of each image you will get.
Again, this is another issue which may well change in the future, but for now I’m sad to be the bringer of bad news for you!
Please let us know if you have any other questions though.
Will also double the request to be able to tell you how many of each item we want in our packs. Your product is relatively expensive, and as customers we should be able to dictate how our pack comes out.
Can you clarify what the CC icon stands for when adding to a postcard back? I’m used to seeing a copyright logo option, but the cc is not clear?
We know that lots of you are great ambassadors for MOO and so we've been thinking of a way to say thank you. Which is why you can now actually earn money off your next order when you refer friends to MOO.Find out more
If you can do us a favour, we'll do one for you in return. Sign up as an affiliate and you could earn up to £5, $8, or €6 for every new customer you send our way.Sign up now