As some of you may already know, there has been extensive industrial action by Royal Mail workers in the UK over the past few weeks.
This is only affecting our UK based customers, not everyone purchasing from the UK store.
Customers have been experiencing small delays and we encourage anyone based in the UK to allow a little extra time for delivery.
If you want to avoid the strikes altogether, please use our Express service, which is fully trackable and usually delivered the day after the items are dispatched.
Intermittent local and regional strikes by both collection and sorting services, plus your personal mailmen, are ongoing and at this point no resolution has been reached. At a recent Royal Mail member’s …Continue reading this article…
We’ve been making some changes to certain parts of our Customer Service program and wanted to keep you informed – here are some of the highlights of our recent changes….
THE TEAM
Since the launch of MOO’s US store, we have split the CS team between London, UK and Providence, Rhode Island. This has meant some new additions to the CS family. We recently hired a new CS Supervisor in the UK (Meir), adding to the expertise of Fauzia and Ricardo (our UK reps).
In the US, we’ve had Dan SJ and Shay on board since May and a new rep, David, joined us very recently. While we are obviously all on the same side, there is some friendly rivalry between the …Continue reading this article…
What do you get if you cross MiniCards with magnets? Moognets! We’re seeing more and more moognets out there, and one of our favourite moognet-makers is illustrator Luisa Vidal, aka Etsy seller Fashion Fuchsia.
Luisa sells her moognets as beautifully packaged themed sets. Bright yellow suns shine next to redheads in sunglasses. Blue boys and purple girls reach for each other’s hands from their respective MiniCards. Or the customer can go random and choose their own – fancy clashing a pink alien robot with a cat-boy in a brown dog costume?
As well as magnets, Luisa makes MiniCard bookmarks and uses Postcards to showcase her illustrations. We caught up …Continue reading this article…
A belated thank you to everyone who came to MOO’s third birthday party in London, just over a week ago. For those of you who couldn’t make it, we thought we’d do a quick round up here, to give you an idea of what went on. (And so you can judge if you fancy coming to the next one, of course ;o)
We made full use of one of our favourite office toys, before-hand: the vinyl cutter. One of our very good-natured developers (and man of many hair colours) Roly, sprayed his hair white for the occasion. With a quick bit of work on the vinyl cutter, a template was made, and hey presto – a MOO-branded man!
Here’s the final answers – and the proud winners – of the last three questions in our birthday quiz! Each of today’s winners will receive a $100 gift certificate from Canvaspop as a reward for their powers of deduction.
Just to be fair, we’ve chosen the winners at random again today (via random.org) from the pool of correct answers received.
Question 64
Question
Was Sus’s observatory in the town or the village?
Answer
The village. The squirrel only likes things with double letters in them – balloons, weeds, swimming, books, and villages.
Winner
Laurel Fan
Question 65
Question
Sus has split Rod, Grant, and Blaise back into their focused laser beams of pure color and used them to trap Twingor! Position the three mirrors in …Continue reading this article…
So here we are – the final question of the 66 brain teasers that make up our cryptic quiz. We’ve seen many a twist on an old tale, The Three Blind Mice, The Three Bears… all in celebration of our third birthday. It’s been a busy month in the office, lots of discount planning (10 discounts overall!), a party to organise – not to mention a secret project we’ve been working on and hope to announce soon.
Thanks again to everyone who’s taken part – hope you’ve managed to take advantage of the discounts, even of the quiz has proved a little tricky! And congrats to all our winners, we hope you love your prizes when you get them.
For those …Continue reading this article…
The end is near – Twingor’s finally caught up with Sus – but what is this?! More tricks? Old friends? That Sus is one smart cookie.
The chosen winner for this question will win a $100 gift certificate for the cool photoprinting site Canvaspop! So, without further ado…
Twingor’s Tale
Chapter Eight: Lightshow
I wasn’t even going to bother with the traditional warning. Nor was I going to try and actually blow the house down by breathing on it. I rushed the house, preparing to swing my massive furry paw and…
I was suddenly surrounded by three bright lights, one yellow, one magenta, and one cyan. The light was coming from crystals set in the ground that I’d overlooked in my haste. …Continue reading this article…
Here we are… The final day of our birthday quiz, on the final day of our birthday month. We’ve been consistently amazed by your powers of deduction these last few weeks. There were times when people in the MOO office couldn’t work out the answers even when the solutions were in front of them.
The three winners of today’s questions will receive a $100 gift certificate for www.canvaspop.com. Print your digital photographs on canvas, and create personal works of art for your home.
Ready? Lets get back to Twingor, in the first of today’s three questions…
Twingor’s Tale
Chapter Seven: The Road Less Travelled
As I travelled towards the final house my wolfish senses became confused. The trail split, came back together, split again, …Continue reading this article…
Only three more questions to go! Today is the very last day or our birthday quiz. What will happen to Twingor? Will anyone make it to the end alive? Get your brains in gear for the final run – but first, yesterday’s winners!
Chosen at random again, via www.random.org
Questions 61
Question
When you rearranged the tangram into the shape of a house, what landscape was revealed? Who painted it?
Answer
‘Riders in the Landscape’ by Edgar Degas
Winner
Michael
Questions 62
Question
What’s Guin’s password?
Answer
Charles Darwin. (chard – d) + Les (dart – t) + (window – DOW).
Winner
Hal
Questions 63
Question
What did the note say?
Answer
Only one house to go, Twingor! We’ll see you at Sus’s. We trust you don’t need us to give you …Continue reading this article…
And so we come to the last quiz question on the penultimate day. The password found, what next for our would-be conqueror? We soldier on with his story as his frustrations continue…
Twingor’s Tale
Chapter Six: Hey ho, Nobody Home
I shouldn’t have been surprised that when I gave them the password, I got no response. But I was. Just a little. But instead of waiting I went into action, furiously tearing my way into the house. Just like the house before, there was no one here. But a cryptic note awaited me…
K F W Z K F T Q K V L T U K N K , U C …Continue reading this article…
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