Talk is cheap (with VoIP)

16th November 2009 by Simon G

Even an online/web business cannot live in a vacuum.

When you started your web based business you probably had coffee with your suppliers, posted freshly signed contracts through the mail and called potential new clients. All of these really important milestone events happened offline, in the “real world”.

Whilst it’s great to meet face-to-face, we have to admit it’s not practical all of the time which is why the UK portion of MOO’s Marketing team don’t fly from MOO HQ in London (UK) to our office in Rhode Island (USA) for our weekly Marketing meeting (despite how much fun it’d be to pay the Providence office a visit). Instead, we try to make use of all of the latest technology to keep us close to our US team mates.

The team are always chatting on IM (instant messenger) and sharing files via email, but we sometimes need to store files so the whole team can access them when we’re on the move, anywhere in the world. We use Huddle for sharing files – it’s free and the perfect place to keep up to date files for the entire team. The feature that comes in very handy is the version tracking of uploaded files to see who last worked on a particular document. Very nice indeed.

We also use VoIP (voice over internet protocol) to keep in touch. It’s just like a normal telephone service, but has the added benefit of no line rental and you can call other VoIP users for free – a great way to save on the cost of phone calls (especially when you’re calling across the ocean). Another feature of VoIP that we love is the ability to conference call for free too.

The guys at Gradwell have a whole set of VoIP options and some great tips on the other benefits of VoIP – things we’d never even considered:

  • Using local numbers (making it cheaper for your customer to call you) and redirecting the caller smoothly to your VoIP phone number.
  • Forwarding incoming calls to a VoIP enabled mobile, letting you easily take your work on the road – never missing out on an important business call.
  • Sharing the workload of incoming calls by sharing your VoIP line with a team mate and delegating callsmaking you more productive.
  • ‘Smart’ call forwarding to different VoIP lines or team mates based on where the caller is calling from making it more relevant for the caller and easier to manage.
  • Free, customised VoiceMail – tailoring the message for your unique business.

Gradwell have extended a kind discount to MOO customers1,000 FREE minutes (to 01, 02, 03 and 0870 numbers) for any of their VoIP packages. Simply enter the code MOO2009 in the signup process to get the free minutes added to your new account!

Post a comment

we won't publish your email, or spam you

Please keep comments on-topic and be nice to people. We don't like moderating, but inflammatory, or otherwise inappropriate comments will be deleted. Repeat offenders sent to the MOO dungeons.

New to MOO?

We help our customers print things like Business Cards, MiniCards, and Letterheads, making it easy for them to share information about themselves or their business in the real world.

Keep in touch …

Don't miss out on special offers and discounts that we share with our subscribers!

Sign up to the newsletter

We love being social…

Refer friends and earn money

We know that lots of you are great ambassadors for MOO and so we've been thinking of a way to say thank you. Which is why you can now actually earn money off your next order when you refer friends to MOO.

Find out more

Join the MOO Affiliate Program

If you can do us a favour, we'll do one for you in return. Sign up as an affiliate and you could earn up to £5, $8, or €6 for every new customer you send our way.

Sign up now