As you are probably aware, Royal Mail have scheduled further strikes this week. Please note this only affects “Standard” delivery to UK addresses, not Express.
Local delivery services and the sorting office at Royal Mail HQ will be closed this Thursday, Friday and Saturday. We want to make sure that your order doesn’t get caught in the backlog and we have some alternatives for you to think about when placing your order.
At checkout, you can choose our Express service. This is a guaranteed, signed for service, which is totally unaffected by the strikes. UK Express starts at £10 and is definitely value for money. You will be able to track the delivery online and the service is 1-3 days guaranteed (once shipped).
During the strike action, we are offering a special collection service. If you are based locally to our Clerkenwell warehouse in London, please send us your order number via the contact form, quoting COLLECTION in the subject line. We’ll then flag your order for collection and give you instructions on how/where to collect your order. This is for a limited time only, so be sure to get your order in ASAP!
In the meantime, fingers crossed for a speedy resolution to these disputes.
The collection option is awesome! Though it’s kinda silly, I have to ask though: Will my shipping fee be refunded if I choose to collect my order?
Hmm. I ordered some business cards that were dispatched on Tuesday, standard mail. I guess it’ll take a week now to turn up. DRAT!
Its not clear at check-out that Express is unaffected by Royal Mail strike action. I made purchase before I saw blog…perhaps this should be clarified??
Don't miss out on special offers and discounts that we share with our subscribers!
We know that lots of you are great ambassadors for MOO and so we've been thinking of a way to say thank you. Which is why you can now actually earn money off your next order when you refer friends to MOO.Find out more
If you can do us a favour, we'll do one for you in return. Sign up as an affiliate and you could earn up to £5, $8, or €6 for every new customer you send our way.Sign up now