Comments on: The secret’s out: MOO Business Cards are here! http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/ More about us, more about you Thu, 16 Feb 2012 11:45:29 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Charlotte http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-36662 Charlotte Tue, 09 Aug 2011 15:58:51 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-36662 Hi Christopher, Sorry to hear your order wasn't quite what you expected, if you give Customer Service a shout they'll be able to help you out: http://www.moo.com/help/contact-us.html Hi Christopher,

Sorry to hear your order wasn’t quite what you expected, if you give Customer Service a shout they’ll be able to help you out: http://www.moo.com/help/contact-us.html

]]> By: christopher zamora http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-36655 christopher zamora Mon, 08 Aug 2011 22:18:06 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-36655 Hello everyone. I am displeased with MOO.com I ordered my cards about 2weeks ago and I received my order today the problem is that it isn't what I paid for. I paid for 100 business cards and only received 50 as you can imagine it has caused me quite an inconvenience and I'm really upset. Most of the cards I did receive had scratches on the picture side too which takes professionalism out of the cards..at least I'd say. I hope they Email me back ASAP. Hello everyone. I am displeased with MOO.com I ordered my cards about 2weeks ago and I received my order today the problem is that it isn’t what I paid for. I paid for 100 business cards and only received 50 as you can imagine it has caused me quite an inconvenience and I’m really upset. Most of the cards I did receive had scratches on the picture side too which takes professionalism out of the cards..at least I’d say. I hope they Email me back ASAP.

]]> By: Lauren http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-34173 Lauren Wed, 06 Apr 2011 19:21:58 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-34173 Hi everyone! I just wanted to make sure to hop back on the board with an update. After posting here, Moo got me in touch with a customer service rep named David who was incredibly helpful and patient with me. He even gave me some tips on why he wouldn't think my design would turn out the way I wanted it, postponed my order so that I could get my image redesigned, and then put it through a few days later after I gave him the new one. I just got my mini-cards in the mail and am in LOVE with them! So thank you David and Moo, and to everyone else, have faith in their customer service because I couldn't have asked for better. There must have simply been some snafu in communication with my first email...so have faith and order some mini-cards, because they are pretty sweet. :) Hi everyone! I just wanted to make sure to hop back on the board with an update. After posting here, Moo got me in touch with a customer service rep named David who was incredibly helpful and patient with me. He even gave me some tips on why he wouldn’t think my design would turn out the way I wanted it, postponed my order so that I could get my image redesigned, and then put it through a few days later after I gave him the new one. I just got my mini-cards in the mail and am in LOVE with them! So thank you David and Moo, and to everyone else, have faith in their customer service because I couldn’t have asked for better. There must have simply been some snafu in communication with my first email…so have faith and order some mini-cards, because they are pretty sweet. :)

]]> By: Rebeka http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-33043 Rebeka Tue, 22 Mar 2011 17:37:32 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-33043 @Lauren- I'm so sorry to hear that! That's certainly not like our Customer Service department. I've passed along your information and you should be hearing from someone shortly. @Lauren- I’m so sorry to hear that! That’s certainly not like our Customer Service department. I’ve passed along your information and you should be hearing from someone shortly.

]]> By: Lauren http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-33042 Lauren Tue, 22 Mar 2011 17:31:55 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-33042 Hi. I contacted Moo once before about this, and got no response. My contact-info side on my mini cards looks fine in every stage right up until the last preview, where it is off-center. I have no idea how to fix this, as it seems to be correct right up until the end. I emailed customer service again 24 hours ago, and still have not received a response. This is incredibly frustrating, and I surely hope that if i do in fact get a response, it won't be something automated. I'm really excited to get the finished product, as I think it will be exactly what I'm looking for; I'm just sad that getting help is proving to be so difficult. Hi. I contacted Moo once before about this, and got no response. My contact-info side on my mini cards looks fine in every stage right up until the last preview, where it is off-center. I have no idea how to fix this, as it seems to be correct right up until the end. I emailed customer service again 24 hours ago, and still have not received a response. This is incredibly frustrating, and I surely hope that if i do in fact get a response, it won’t be something automated. I’m really excited to get the finished product, as I think it will be exactly what I’m looking for; I’m just sad that getting help is proving to be so difficult.

]]> By: Rebeka http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-32994 Rebeka Tue, 15 Mar 2011 13:50:48 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-32994 Hi JC- Oh no, that's not good. Have you contacted Customer Service at www.moo.com/service ? They'll be able to help track down your stickers. Hi JC- Oh no, that’s not good. Have you contacted Customer Service at http://www.moo.com/service ? They’ll be able to help track down your stickers.

]]> By: JC Tanquilut http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-32987 JC Tanquilut Tue, 15 Mar 2011 00:22:53 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-32987 I'm still actually awaiting the arrival of my stickers although the shipping status says shipped. Please help me, I needed them last week and do not want to reorder. I’m still actually awaiting the arrival of my stickers although the shipping status says shipped. Please help me, I needed them last week and do not want to reorder.

]]> By: Rebeka http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-20736 Rebeka Wed, 08 Dec 2010 16:15:07 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-20736 @Jas- Our Business Cards are not a traditional US size. You can find our Business Card dimensions here: http://moo.com/help/faq/using-my-own-artwork.html @Jas- Our Business Cards are not a traditional US size. You can find our Business Card dimensions here: http://moo.com/help/faq/using-my-own-artwork.html

]]> By: Jas http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-20713 Jas Wed, 08 Dec 2010 11:32:37 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-20713 I just downloaded your PSD business card template. A standard USA business card size is 2" x 3.5". Why is this PSD file not those dimensions? I understand there is bleed but the horizontal length is not even 3.5" with bleed. I just downloaded your PSD business card template. A standard USA business card size is 2″ x 3.5″. Why is this PSD file not those dimensions? I understand there is bleed but the horizontal length is not even 3.5″ with bleed.

]]> By: Rebeka http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/comment-page-1/#comment-19268 Rebeka Mon, 22 Nov 2010 20:28:51 +0000 http://www.moo.com/blog/2008/07/01/the-secrets-out-moo-business-cards-are-here/#comment-19268 Hi RJ- Customer Service should respond within 24 hours. If it's been a full 24 hours and your still haven't received a response, try emailing them directly at moosupport@moo.com I'd also suggest checking your spam folder (just in case!) and adding moo.com to your safe senders list. Hi RJ- Customer Service should respond within 24 hours. If it’s been a full 24 hours and your still haven’t received a response, try emailing them directly at moosupport@moo.com I’d also suggest checking your spam folder (just in case!) and adding moo.com to your safe senders list.

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