Early warning – possible postal delays.

1st October 2007 by Denise

We love our posties – the nice men and women at the Royal Mail Post Office. The European postal hub is opposite our office, and MOO even had a special tour when we started trading. We got to see secret underground mail trains and other stuff we’re Not Allowed To Talk About. *wink*

So I’m quite sad to tell you the frustrating news that Royal Mail might be going on strike. The plan is to strike for 4 days, which means
our deliveries in the UK and abroad could be delayed by at least 4 working days. We realise for some of you this isn’t much of a problem – but people wanting stuff urgently, please do take this into account when you order.

We’ll let you know when we get more news. Thanks for your patience.

Comments (14)

  1. Alec:

    Thats a bummer..especially as they seem to be doing an excellent job, my notecards made it to Chicago in 3 business days!

  2. Denise:

    @Alec – see, they’re great when they’re working :) Hopefully the dispute will be over soon… With any luck, before the strike starts!

  3. Stephanie Booth:

    whoops, I hope that won’t affect items that were shipped today! I’d really love to get some extra Mini Cards before the end of FOWA…

  4. Jim:

    Yep – I was hoping to get my minicards for FOWA too. Bummer :-(

  5. Jim:

    S’okay – they’ve arrived – yay! :-)

  6. lorcan:

    man this a pain the arse, I’m a freelance writer and artist and really needed my Moo cards for this convention
    feck, fingers crossed they still could come in time.

  7. lorcan:

    see me and big yap! they came today, phew! thanks so much they are amazing.

  8. Kathryn:

    i think the royal mail workers went on strike for my order only. i placed it in August; it never arrived-Moo reprinted and reshipped and now it is October and they’re still not here-the third try that is.

  9. Denise:

    Oh Kathryn, that is awful… I’m really sorry to hear that. Please do try customer services again. It must be possible to get them to you somehow.

  10. Mario:

    My cards got delayed as well. But there finally reached today, and I am very happy! They are really cool. I blogged about it as well, as in Germany not many people know about moo.
    If you want put my blog on your homepage under “what you say about us”
    Thanks Mario

  11. imlou:

    I received the dispatch email from Moo on Oct 8 and still waiting for my 2 packages to come over the water to Canada :( .

  12. Denise:

    @imlou – I’m sorry to hear that – I’ve passed your details on to customer services to see if they can help.

  13. Anna:

    I ordered my Moo cards for my photo business at the end of October and have not gotten them as of yet(the 14th of November). I am in Portland Oregon. Sad as I need them this weekend. Even worse is my account shows no order history. I send an email to Moo, but won’t hear until it is too late for an alternative.

  14. Denise:

    Hi Anna, I’m sorry this has happened. I spoke to customer services today, so you should hear from them soon.

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